For this step, we need the invoice or the official document issued directly by the transit authority.
Please make sure the document contains at least one of these two details:
- Your Fiscal Code (Tax Code)
- Your date of birth
🔔 What we cannot accept
Please note that we cannot accept standard receipts, POS receipts, transaction receipts, or bank statements. We strictly require the official document issued by the transit authority.
💡 Can't find this document?
No panic: just contact the customer support of the transit authority that sold you the transit pass and request it directly from them.