Each top-up you see in the Transactions list corresponds to a debit on your bank account. The transfer takes place via direct debit (SDD) from the IBAN you have linked to your account and selected for top-ups to your Satispay account.
Depending on the type, the credit occurs within the following timeframes:
• Weekly top-up: credited on Monday.
• Monthly top-up: credited on the day chosen in your Budget settings.
• Standard top-up: credited within a few working days.
⚠️ The actual credit times may vary depending on your bank's processing times and your app usage.
If you see the entry Top-up failed, it means we were unable to withdraw funds from the linked IBAN. Please check that your account has sufficient funds or that the IBAN is active for direct debits.