First of all, activate your personal Satispay IBAN!
Then it’s very simple:
• go to the Pay > Contacts section;
• click on Send > Credit transfer;
• enter the recipient's details (name and IBAN), the amount, and the reason for payment;
• choose whether to set the payment as recurring (weekly or monthly);
• check the summary and confirm the operation!
Credit transfers are free 🤑 and are completed within 1-2 working days: instant transfers are not supported at the moment.
🔍 A real-time verification of the beneficiary is carried out before payment confirmation: the system checks that the name entered actually matches the holder of the indicated IBAN. This tool is essential to prevent typing errors and fraud attempts! If there is a discrepancy or the verification if for some reason not possible, you will be warned before proceeding.
📄 For every transfer sent or received, you can download the receipt from the Home > Transactions section: just click on the transaction to view the details and select the option to download or share the document.
The Satispay IBAN can be activated by all adult users with an active Satispay account.
Satispay offers payment services through an Electronic Money Institution (EMI) based in Luxembourg. This EMI is authorized and regulated by the Commission de Surveillance du Secteur Financier (CSSF), the Luxembourg financial supervisory authority. For this reason the Satispay IBAN is Luxembourgish.